Jan Bosch
For decades, software quality has been a solved organizational problem, or at least a well-understood one. Teams write tests. Tests run automatically. When a change breaks something, the pipeline catches it before it reaches production. This discipline, built up painfully over thirty years of software engineering practice, is why modern development teams can ship multiple … Read more
Since the introduction of ChatGPT in 2022, artificial intelligence in the enterprise has been fundamentally assistive. AI systems have answered questions, generated suggestions, summarized documents and flagged anomalies. Humans have long remained firmly in control of every consequential action. The AI provided input; the person made the decision and pressed the button. This was a … Read more
Over the last decade, many of the companies I work with through Software Center have made significant investments in data. Sensors have been deployed, systems instrumented and pipelines built to collect and store vast amounts of information. In principle, this should provide a strong foundation for data- and AI-driven innovation. In practice, however, a recurring … Read more
Administrative work is the hidden tax of modern organizations. Companies spend enormous amounts of time filling out questionnaires, answering requests for documentation, resetting passwords, approving access rights and routing internal tickets. These tasks are rarely strategic, but they are essential. For years, companies have tried to reduce administrative overhead through robotic process automation (RPA). Traditional … Read more
