AI and the end of corporate paperwork

Administrative work is the hidden tax of modern organizations. Companies spend enormous amounts of time filling out questionnaires, answering requests for documentation, resetting passwords, approving access rights and routing internal tickets. These tasks are rarely strategic, but they are essential. For years, companies have tried to reduce administrative overhead through robotic process automation (RPA). Traditional … Read more

We have a need for speed

As I write this, I’m on my way home from a conference organized by the European automotive industry. Many will realize that this industry is having a very hard time right now. Low economic growth is causing people to not buy new cars. This is exacerbated by competition from the west and the east in … Read more

Techno-optimism: artificial intelligence

One of the reasons I feel that we need a revival of techno-optimism is the way the emergence of artificial intelligence (AI) in the last years has been met by society. Rather than celebrating the enormous technological breakthroughs that were made and the immeasurable benefits this will provide to all of us, everyone seems to … Read more

From Agile to Radical: organizational culture

The final aspect of the Radical paradigm we’ll discuss is the notion of leadership. Leadership is a highly overloaded and overhyped term and many are using the concept in all kinds of ways that may not be accurate. For all the hyperbole, the fact is that leadership, the ability to align groups of people around … Read more

From Agile to Radical: define outcomes quantitatively

Humans are belief-driven storytelling machines who post-rationalize their, often irrational, behavior. This is at odds with our self-image of rational beings who make measured, balanced choices between well-reasoned alternatives. While this image may hold up in some contexts, research in psychology and elsewhere shows that unless there’s a non-negotiable yardstick holding us accountable, we easily … Read more

Protagonist rule #15: Memento mori

When I was young (or younger), time had little meaning for me. It felt like you’re going to live forever and because you have all this time, there’s no need to prioritize and make things happen now. There’s always tomorrow to do the things you’d like to get done. When taking a job in industry, … Read more

Boost your digitalization: process orchestration

There’s little doubt in anyone’s mind, I hope, that automation lies at the heart of all the progress in human well-being and economic development. It started with outsourcing physical labor to machines, initially through watermills and windmills and later through the use of internal combustion engines and electric motors. Later on, also “white collar” work … Read more