Strategic digital product management

Engineering is concerned with building systems. We look at the requirements, design an architecture, do detailed design, implement, test and release. This may be a bespoke system for a specific customer, a product or a platform used to build other products with. Whereas engineering is concerned with how to build systems, there’s another activity concerned … Read more

There’s no such thing as “the platform”

Everyone loves to own a platform and use it to their advantage, either internally or externally. The notion of a platform communicates a perspective where there’s a fundament that we and others can build on top of. Without having to do all the hard, boring work ourselves. Instead, we can focus on that which is … Read more

There’s no such thing as customer value

As alluded to earlier, I work with quite a few companies in a consulting, advisory, board, research collaboration or other capacity. In many of these engagements, the discussion turns to what to build or how to extend the product with new functionality. When asked why we’re prioritizing certain types of functionality, the typical answer is … Read more

There’s no such thing as innovation

Everyone loves innovation. It communicates that things will be better. That we get more of what we want. That customers will love us more. That we’ll stand out from the crowd and be recognized for the great work we do. That the people we work with are motivated and excited. That everyone will beat a … Read more