How Digitalization Disrupts Companies

Although everyone talks about digitalization (software, data and AI) and the risk of disruption that this brings to companies, very few talk about how companies get disrupted in practice. Most treat it as an amorphous force that topples companies over like a force of nature that is unavoidable and where we are the victims. Of … Read moreHow Digitalization Disrupts Companies

You Think You Know, But You Don’t

Data-driven decision making frequently requires experimentation as a mechanism to acquire the necessary data. When working with companies in transitioning from opinion-based to data-driven decision making, however, I frequently run into push back. The typical comment is that we already know the answers to the specific questions at hand and since we already know this … Read moreYou Think You Know, But You Don’t

Is Your Company Digital?

The companies that I work with, both in my research and my consulting engagements, are all going through a digital transformation. These companies are looking to become digital companies rather than whatever they were before. In this journey, however, there is an interesting question that comes up on a regular basis: what does it mean … Read moreIs Your Company Digital?

Becoming a Data-Driven AI Company

During the last week I was reflecting on the change processes ongoing in several of the companies that I work with. Although I don’t want to generalize too aggressively, it seems to me that most companies are on a similar journey. Starting from a situation where the key value proposition of the company was expressed … Read moreBecoming a Data-Driven AI Company

Stop Talking About Agile

This week I spent time at several conferences and I noticed something surprising: Almost 20 years after the publication of the Agile Manifesto, there are STILL people talking about their agile transformation and consultant companies talking about the challenges of adopting agile practices. What in heaven’s name is going on here? Let’s be clear here: … Read moreStop Talking About Agile

Don’t Focus On Outcomes

During a number of discussions the last weeks, the notion of outcomes and disappointment with outcomes was brought up. The tendency in these conversations is an endless exploration of the reasons the unsatisfactory outcome happened (or, occasionally, why the unexpectedly positive outcome happened). Quickly people start to disagree and provide arguments for alternative points of … Read moreDon’t Focus On Outcomes

It’s All About Your Digital Twin

As I have been writing about adopting data-driven decision making in the broad sense and data-driven development more narrowly over the last weeks, several people have reached out to me, discussed with me and more generally explored the subject with me. During these engagements, I realized that many products and services exist for the sole … Read moreIt’s All About Your Digital Twin