Six reasons why your digital transformation is failing

The common theme over the last weeks, as I started to talk to more and more folks in companies, is the difficulty of realizing digital transformations. Granted, I work with many who are expected or having taken it on themselves to drive the digital transformation of their organization, but I believe the challenge is widespread. … Read moreSix reasons why your digital transformation is failing

Why your company works as it does

During my vacation, one of the questions I spent time thinking about is why companies function as they do. And why companies that are digitally born operate and “feel” different from traditional ones. Why companies that were different from the beginning tend to fall back into traditional patterns and become like traditional ones. I realized … Read moreWhy your company works as it does

Digital for real: business model

Over the last months (actually, more like years), we’ve studied the digital transformation of several companies in the Software Center. Professor Helena Holmström Olsson and I developed a model to illustrate how they actually transition from their legacy business rooted in atoms to a digital business based on bits (see the figure). It has four … Read moreDigital for real: business model

Why you’re not deploying AI

Imagine the following scenario. A (sizable) team at a large company writes customer documents in response to customer requests. They request help from the automation team to reduce their repetitive tasks. The automation team brings in an AI company, which develops an ML model that generates the customer documents automatically and virtually eliminates the need … Read moreWhy you’re not deploying AI

Digital business: automated at heart

Digitalization is fundamentally enabled by three core technologies: software, data and artificial intelligence. The common denominator, which is inherent in a digitalized business, is that automation is at the heart of it. Digital technologies allow for automation to a much more significant extent than traditional technologies. We see this reflected in companies: whereas in traditional … Read moreDigital business: automated at heart

Don’t be like everyone else

This week, I had a wonderful conversation with the CEO of a midsized company (around 1,000 employees) to discuss business strategy and the implications on technology strategy in the overall context of digitalization. As the company supports its customers with digital solutions, it’s an example of the part of the economy that’s doing really well … Read moreDon’t be like everyone else