Jan Bosch
For most of the history of software engineering, we’ve operated under a deceptively simple model. Engineers specify behavior. Systems execute it. When the behavior is wrong, engineers fix it. When requirements change, engineers rewrite it. Between releases, the system is inert. It doesn’t learn from what it observes in production. It doesn’t adapt to how … Read more
For decades, software quality has been a solved organizational problem, or at least a well-understood one. Teams write tests. Tests run automatically. When a change breaks something, the pipeline catches it before it reaches production. This discipline, built up painfully over thirty years of software engineering practice, is why modern development teams can ship multiple … Read more
Since the introduction of ChatGPT in 2022, artificial intelligence in the enterprise has been fundamentally assistive. AI systems have answered questions, generated suggestions, summarized documents and flagged anomalies. Humans have long remained firmly in control of every consequential action. The AI provided input; the person made the decision and pressed the button. This was a … Read more
Over the last decade, many of the companies I work with through Software Center have made significant investments in data. Sensors have been deployed, systems instrumented and pipelines built to collect and store vast amounts of information. In principle, this should provide a strong foundation for data- and AI-driven innovation. In practice, however, a recurring … Read more
Administrative work is the hidden tax of modern organizations. Companies spend enormous amounts of time filling out questionnaires, answering requests for documentation, resetting passwords, approving access rights and routing internal tickets. These tasks are rarely strategic, but they are essential. For years, companies have tried to reduce administrative overhead through robotic process automation (RPA). Traditional … Read more
Two-sided markets are among the most powerful business models in the digital economy. Instead of selling a product to a single customer group, you build a platform that connects two distinct communities that benefit from interacting with each other. The platform becomes valuable precisely because it attracts both sides simultaneously. Each new participant increases the … Read more
Over the last decade, companies have increasingly discovered that the most valuable assets they possess aren’t necessarily their products, their brands or even their intellectual property. It’s their data. Data about customers, markets, operations and competitors has become the raw material from which modern companies derive insights, predictions and, ultimately, competitive advantage. However, collecting and … Read more
For decades, regulatory compliance has been treated as a necessary burden. It sits adjacent to engineering rather than inside it. Teams build products and, at some later point, documentation is assembled, controls are reviewed and auditors are invited in to determine whether the organization meets the relevant standards. Compliance becomes an event, a checkpoint on … Read more
One of the most powerful effects of technology isn’t that it makes things faster or cheaper; it’s that it fundamentally changes who gets access. For decades, access to expertise has been constrained by geography, cost and availability of professionals. If you needed medical advice, psychological support or even something as seemingly simple as a vision … Read more
For decades, regulatory compliance has been treated as a necessary tax on doing business. It’s something organizations endure rather than leverage: teams manually interpret regulations, create controls, document evidence and prepare for audits. The audits often happen months after the actual work was conducted. The result is high cost, slow feedback and a compliance function … Read more
