The AI of digitalization

This article is the last of four where I explore different dimensions of digital transformation. Earlier, I discussed business models, product upgrades and data exploitation. The fourth dimension is concerned with artificial intelligence. Similar to the other dimensions, our research showed that there’s a clear evolution path that companies go through as they transition from … Read moreThe AI of digitalization

Exploiting your data well

Based on our research, we’ve developed a four-dimensional model for the digital transformation in the software-intensive embedded systems industry. In the last two posts, we explored the business model and product upgrade dimensions. This post is concerned with the data exploitation dimension. As shown in the figure, the first step in most companies is focused … Read moreExploiting your data well

Digital for real: business model

Over the last months (actually, more like years), we’ve studied the digital transformation of several companies in the Software Center. Professor Helena Holmström Olsson and I developed a model to illustrate how they actually transition from their legacy business rooted in atoms to a digital business based on bits (see the figure). It has four … Read moreDigital for real: business model

It’s not about data; it’s about actionable insights

This week, I had an interesting discussion about data with the CEO of one of the startups I work with. The challenge is that many companies are collecting vast amounts of data, storing it and then leaving it as an unused asset. It surprises me that so many companies are maintaining such amazingly large data … Read moreIt’s not about data; it’s about actionable insights

Why you’re not deploying AI

Imagine the following scenario. A (sizable) team at a large company writes customer documents in response to customer requests. They request help from the automation team to reduce their repetitive tasks. The automation team brings in an AI company, which develops an ML model that generates the customer documents automatically and virtually eliminates the need … Read moreWhy you’re not deploying AI

Digital business: automated at heart

Digitalization is fundamentally enabled by three core technologies: software, data and artificial intelligence. The common denominator, which is inherent in a digitalized business, is that automation is at the heart of it. Digital technologies allow for automation to a much more significant extent than traditional technologies. We see this reflected in companies: whereas in traditional … Read moreDigital business: automated at heart

Don’t be like everyone else

This week, I had a wonderful conversation with the CEO of a midsized company (around 1,000 employees) to discuss business strategy and the implications on technology strategy in the overall context of digitalization. As the company supports its customers with digital solutions, it’s an example of the part of the economy that’s doing really well … Read moreDon’t be like everyone else

What’s with all the Ops?

DevOps, DataOps, MLOps – the number of different “Ops” combinations seems to have exploded over the last year or so. There are manifestos, meetups, lots of blog posts and research articles about these various approaches. In order to get clear on terminology, I think it’s good to define what we’re talking about. So, first, DevOps … Read moreWhat’s with all the Ops?