When Did You Last Talk To A Customer?

Several of the companies that I work with have change initiatives ongoing. Some of these initiatives are more technology oriented, others affect the business strategy and yet others seek to re-position the company in the ecosystem it is part of. However, all these initiatives have one thing in common: customers will be affected by the … Read moreWhen Did You Last Talk To A Customer?

Stop Trying to Change Your Company!

(image credit: pexels.com) As I work a lot with driving change in software-intensive companies, the people that I work with typically have already an idea of what needs to happen. However, many of them struggle with organizations that are incredibly resistant to change. In fact, someone recently shared his view with me that organizations are … Read moreStop Trying to Change Your Company!