You Think You Know, But You Don’t

Data-driven decision making frequently requires experimentation as a mechanism to acquire the necessary data. When working with companies in transitioning from opinion-based to data-driven decision making, however, I frequently run into push back. The typical comment is that we already know the answers to the specific questions at hand and since we already know this … Read more

Is Your Company Digital?

The companies that I work with, both in my research and my consulting engagements, are all going through a digital transformation. These companies are looking to become digital companies rather than whatever they were before. In this journey, however, there is an interesting question that comes up on a regular basis: what does it mean … Read more

Don’t Focus On Outcomes

During a number of discussions the last weeks, the notion of outcomes and disappointment with outcomes was brought up. The tendency in these conversations is an endless exploration of the reasons the unsatisfactory outcome happened (or, occasionally, why the unexpectedly positive outcome happened). Quickly people start to disagree and provide arguments for alternative points of … Read more

Towards Operational AI

In the latest two articles, I outlined the two phases of adopting machine & deep learning (ML/DL). In the figure below, we show the steps that companies typically evolve through while adopting AI, ML and DL solutions. As shown in the figure, the third step, the subject of this article, is where ML/DL components are … Read more

It’s All About Your Digital Twin

As I have been writing about adopting data-driven decision making in the broad sense and data-driven development more narrowly over the last weeks, several people have reached out to me, discussed with me and more generally explored the subject with me. During these engagements, I realized that many products and services exist for the sole … Read more

Why It’s Not About Speed

We live in a world that is driven by a Need for Speed and when leaders mention agility, continuous integration and continuous deployment, often speed is mentioned as the key driver. Having worked with dozens of companies, my learning is that companies go through a number of evolution steps in order to work with speed. … Read more