Why Fast Feedback Cycles Matter

When studying software-intensive systems companies, one of the interesting observations is that they all evolve in the same way. In earlier research, we have referred to this as the “Stairway to Heaven”. In the figure below, the speed dimension of the Stairway to Heaven model is shown. This model is a descriptive model based on … Read more

Why Your Customers Are Slowing You Down

Every company is part of an business ecosystem. In the ecosystem, we find the partners, the suppliers, the customers, competitors, complementors as well as other stakeholders. A business ecosystem was more formally defined in the early 1990s by Moore as an economic community with three key characteristics. First, there is a symbiotic relationship between the … Read more

Why Failure Is The Only Option

During the last weeks, I’ve spent time with or close to the innovation units of otherwise traditional and conventional companies. As I wrote in another post earlier this year, it seems that every company has some kind of innovation initiative ongoing. As I had a bit of time to discuss with the people responsible for … Read more

When Did You Last Talk To A Customer?

Several of the companies that I work with have change initiatives ongoing. Some of these initiatives are more technology oriented, others affect the business strategy and yet others seek to re-position the company in the ecosystem it is part of. However, all these initiatives have one thing in common: customers will be affected by the … Read more

How Agile Are You Really?

Although there are still companies out there that are going through the agile transformation, most of the companies that I work with have adopted agile practices at least at the team level. Agile teams are more empowered and because of that, among others, more productive and more motivated. However, if we lift our focus up … Read more