Jan Bosch
As part of this series, we look at three maturity models: AI in the product, AI in product development and AI in the business and business processes. For the latter maturity model, we’ve now reached the final stage, the AI-first organization. In many ways, this is our definition of Nirvana, where every activity in the … Read more
Humans are the first and only species that possess reasoning capabilities beyond the most basic ones that are exhibited by other mammals. We build amazing infrastructures, put people on the moon, can talk to anyone on the planet at any point in time using phones and create advanced medication and procedures to treat people who … Read more
As the summer in Sweden is coming to an end, I thought I’d share a few summer reflections before returning to the ongoing blog post series on the AI-driven company next week. The summer for me was cycling in Denmark with my youngest son, a 2 week trip to the US and some hiking by … Read more
In the first two steps of our maturity model, we’ve discussed the individual use of AI and the AI-driven automation of individual process steps. It’s in the third step, which we’ve dubbed “local AI-first,” where things become more disruptive. Here, rather than applying AI as a bolt-on automation tool, we adopt a zero-based design approach, … Read more
In the second stage, which we refer to as “automation 2.0,” business process owners seek to use AI to automate individual steps in their process that they couldn’t automate with traditional approaches. Often, it means that some level of pattern matching and human-interpretable generation is required that couldn’t be achieved with traditional means. Examples mentioned … Read more
As companies start to explore what AI and especially LLMs and agentic AI can do for them, the first step is what we refer to as “playtime.” The term may sound a little unserious, but the idea is that the focus is on individuals starting to use AI for personal productivity. This means that the … Read more
One of the key challenges that the companies that I work with struggle with is the burden of regulatory compliance. Especially in Europe, there are numerous rules, acts and regulations to follow. One company in the automotive industry claims that they need to follow somewhere between 250 and 300 of these to sell their products … Read more
There’s an insightful quote from Upton Sinclair: “It’s difficult to get a man to understand something when his salary depends on his not understanding it.” In the interview study we’re in the midst of as I’m writing this, I’ve frequently thought of this quote. It seems that people simply don’t understand that their job, or … Read more
Thanks to fantastic amounts of investment and an ‘arms race’ between companies and between countries and regions, the progress in artificial intelligence has been phenomenal. Every day, a new model or new capability is announced somewhere on the globe. Although I could imagine an AI bubble bursting like the internet bubble did in 2000, the … Read more
Both the proponents and questioning antagonists around artificial intelligence are expounding on the outrageous capabilities of modern AI solutions such as LLMs, foundation models and agentic AI. And yet, when interviewing key business leaders and observing the companies I work with, I must say that the adoption of AI is slow going and far from … Read more
