What Digitalization Means For You

A friend of mine got fired last week. I will not share any details to protect the innocent, but he had been with the same company for close to 20 years when the company, that has been struggling for years, decided that he wasn’t a good fit anymore. The pattern is a typical one that … Read more

Better Every Day

Especially in the embedded systems industry, the approach has traditionally been to build products that get worse over time. We design, manufacture and sell a product to the customer, it slowly deteriorates and then we sell the customer a new product several years later (see figure 1). Even though the next product will be better … Read more

You Think You Know, But You Don’t

Data-driven decision making frequently requires experimentation as a mechanism to acquire the necessary data. When working with companies in transitioning from opinion-based to data-driven decision making, however, I frequently run into push back. The typical comment is that we already know the answers to the specific questions at hand and since we already know this … Read more

Is Your Company Digital?

The companies that I work with, both in my research and my consulting engagements, are all going through a digital transformation. These companies are looking to become digital companies rather than whatever they were before. In this journey, however, there is an interesting question that comes up on a regular basis: what does it mean … Read more

No More Meetings

People love meetings. For some reason that I can’t get my head around, whenever any form of coordination needs to take place the first and often only tool in the toolbox of most people is to call for a meeting. And preferably invite as many people as possible so that we all can sit around … Read more

Stop Talking About Agile

This week I spent time at several conferences and I noticed something surprising: Almost 20 years after the publication of the Agile Manifesto, there are STILL people talking about their agile transformation and consultant companies talking about the challenges of adopting agile practices. What in heaven’s name is going on here? Let’s be clear here: … Read more

Don’t Focus On Outcomes

During a number of discussions the last weeks, the notion of outcomes and disappointment with outcomes was brought up. The tendency in these conversations is an endless exploration of the reasons the unsatisfactory outcome happened (or, occasionally, why the unexpectedly positive outcome happened). Quickly people start to disagree and provide arguments for alternative points of … Read more