This week, I gave a talk at a company that’s starting with data-driven practices and A/B experimentation specifically. My talk was concerned with the enablers required for this, such as continuous deployment (or DevOps), the specific ways in which organizations can apply data-driven practices and A/B testing and the importance of value modeling so that … Read moreSo, you’re an expert?
The effects of digitalization and other technological shifts cause companies to realize they need to change. This often leads to significant discussions in the organization as there typically are several alternatives being considered by different people. These might include topics such as business models, product implications, partnerships with suppliers and technology providers. Agreeing on the … Read moreWhen you don’t know, run experiments
Before digitalization became a thing, the industry was divided into two types of businesses: those that sell products and those that provide services. Those that sell products have a transactional relationship with their customers, mostly consisting of selling one of their products. The service businesses tend to have a more continuous relationship with their customers … Read moreWhy you’re a product + service business
Last week, I wrote about the different types of use for data that we have available. That led to discussions with various people and I realized that there’s a problem around data that’s very typical in companies that have their roots in embedded systems or mechanical engineering: it’s actually unclear who owns the data from … Read moreGet your data out of the gray zone
If you’ve been reading my posts, you know that I feel data is one of the key ingredients of a successful digital transformation. It’s not just about adding software to your products or putting DevOps in place. It is as much about collecting, analyzing and storing data and using this data to improve a variety … Read moreWhat use is your data?
This week, I spent two days in systems engineering workshops. Systems engineers are concerned with designing products and solutions including mechanical, electronic and software components. Systems engineers and architects address all requirements of a system, including regulatory constraints, such as functional safety, customer-facing functionality, such as the features that the customer uses on a daily … Read moreWho manages your system architecture?
One of the sayings that almost everyone in business has taken to heart is “data is the new oil” by Clive Humby. There are constant discussions about data ownership between end customers and product providers, as well as between OEMs and their suppliers. The first start-ups are now trying to advise companies on how to … Read moreHow clean is your data?
With data- and AI-driven development taking over the world, it may easily seem that the cloud is the place where everything happens. This is where the data is stored and analyzed, where the machine- and deep-learning models run and where all the value resides. The perspective of people living in this world is that all … Read moreLiving on the edge
For decades now, I’ve been in workshops with a number of companies that seek to change some aspect of their business. Reflecting on the more recent workshops, however, made me recognize patterns that seem to reappear frequently or typically. As we all know, change is hard. For individuals and even more so for organizations. However, … Read moreDon’t start from where you are
During the last few weeks, I’ve worked with several companies and identified a pattern that, in hindsight, I have seen many times before: a team gets stuck midway a change process and refuses to let go of the old ways while adopting new ways of working. In that way, the organization gets the worst of … Read moreThe worst of both worlds