The AI-driven company: automation 2.0

In the second stage, which we refer to as “automation 2.0,” business process owners seek to use AI to automate individual steps in their process that they couldn’t automate with traditional approaches. Often, it means that some level of pattern matching and human-interpretable generation is required that couldn’t be achieved with traditional means. Examples mentioned … Read more

The AI-driven company: a maturity model

After discussing the challenges that companies seeking to become AI-driven experience, the aim for the second part of this series is to explore how companies evolve through the stages of transitioning from operating traditionally to becoming fully AI-driven. The best way to present our findings is in the form of maturity models, where we identify … Read more