Jan Bosch
For almost all of human history, we lived in scarcity. We lacked food, housing and safety and lived in small communities that could easily be wiped out by competing tribes. It’s hard to imagine for most of us, but famines occurred regularly. Warfare between tribes was the norm in many regions of the world. And … Read more
When Western society to a large extent was religious, Christianity offered a ready-made framework for meaning and purpose. The promise of an eternal afterlife offers a powerful incentive to live life in a way that contributes to the community you’re part of. Humans have an internal moral framework and religion aligns with that framework in … Read more
Life at work, as well as outside of work, can be very surprising. Lots of unexpected and unwelcome things can happen. Interestingly, if you look at how modern society organizes itself, you realize that much of what we spend time and energy on is concerned with creating predictability in our lives. The houses we live … Read more
Over the last few years, I’ve enjoyed a steadily growing following on Linkedin. I’m very grateful for that, so thank you if you’re one of them. To understand what you and others like, appreciate and think about, I often read comments and, occasionally, engage in discussions to better understand your viewpoints. Based on this reading … Read more
One of my favorite activities when meeting with the companies I work with is to tell them that their customer doesn’t give a flying hoot about their product. This often leads to a storm of protests and objections and meeting participants proudly showing me net promoter scores and quotes from customers where they express their … Read more
