Why Your Customers Are Slowing You Down

Every company is part of an business ecosystem. In the ecosystem, we find the partners, the suppliers, the customers, competitors, complementors as well as other stakeholders. A business ecosystem was more formally defined in the early 1990s by Moore as an economic community with three key characteristics. First, there is a symbiotic relationship between the … Read moreWhy Your Customers Are Slowing You Down

Why You Will Ignore Opportunity Cost in 2018 Too

As the saying goes, change is the only constant. All the companies that I work with want the change, either because of fear of being disrupted or because of the opportunities that disrupting their industry bring. This is at least what companies and their employees tell me. In practice, however, I run into situation after … Read moreWhy You Will Ignore Opportunity Cost in 2018 Too

Systems Engineering in a Service-Driven World

In an earlier post, I have brought up some of my frustrations with traditional approaches to systems engineering. That led to quite a bit of discussion and emailing back and forth with various folks. For those that did not read the post, my problem with traditional system engineering include at least the following concerns: (1) … Read moreSystems Engineering in a Service-Driven World

How to Define the Scope of Feature Teams

One of the discussions that comes up in many of the companies that I work with is the scope of feature teams. Although most  companies are still struggling with moving from component teams to feature teams, the increasing prevalence of continuous integration infrastructures makes it easier to move to shared code ownership and teams that … Read moreHow to Define the Scope of Feature Teams

Meetings Are A Waste Of Time (And What To Do About It)

The traditional form of coordination in organizations is meetings. The challenge is that most meetings are incredibly ineffective and a waste of time for everyone involved. All of us have perfected the behavior of pretending to pay attention while working on other things at the same time. The problem is of course that during meetings, … Read moreMeetings Are A Waste Of Time (And What To Do About It)

When Did You Last Talk To A Customer?

Several of the companies that I work with have change initiatives ongoing. Some of these initiatives are more technology oriented, others affect the business strategy and yet others seek to re-position the company in the ecosystem it is part of. However, all these initiatives have one thing in common: customers will be affected by the … Read moreWhen Did You Last Talk To A Customer?